Making a claim
Where possible we'll try to bring you and your tradesperson back together. If an agreement can't be reached, we'll help you find a suitable replacement professional at no extra cost.
We’ll need details of the MyBuilder Plus policy you purchased together with details of what has happened, so make sure you have all the information to hand before you get in touch.
If you haven’t purchased a MyBuilder Plus policy, please contact MyBuilder Customer Service.
We'll do our very best to help you get your job finished as quickly as possible. Your claims handler will be with you throughout the process to explain how your claim is progressing.